Many of the clothing labels today say hand wash but then you wash them in the machine and they are fine. Not this one. One wash, the nylon on the inside of the jacket snagged and the outside of the jacket pilled. I jacket is super cute. I am typically a medium but I sized down and it wash fine. The jacket has some weight to it. I am giving this item 3 stars mainly because of my failure. I wish I could have a second chance on this item.